Privacy Policy

Participation t/a Live Edge Wood Privacy Policy

This privacy policy will explain how Participation t/a Live Edge Wood uses the data we collect from you when you use our website.

01. What data do we collect?



• Participation t/a Live Edge Wood collects basic personal information about you to enable us to provide relevant products to you. This may include data such as your name, contact details, and where relevant, payment details.

02. How will we use your data?

Participation t/a Live Edge Wood collect your data so that we can:

• Provide the products that you are looking for
• Send you items which may interest you, including for example newsletters, nature updates and new products
  
• If we hold your personal data as a customer it will be to conduct our usual business with you e.g. understanding your requirements, supplying products you have purchased and that may meet your needs, whether now or in the future.
  
• If we enter into a contract with you, we will keep this data to provide a service to you. We also need to retain this data to fulfil our legal obligation to authorities. If we require consent to perform a particular function, we will request this from you. We will not collect any personal data from you that is not needed to provide our products to you.

03. How do you collect personal information?

Participation t/a Live Edge Wood  collect and process personal information from a range of sources, in particular:



• Directly from you. Provided to Participation t/a Live Edge Wood by you when buying products or contacting us directly. This will include information provided when you have registered your details via our website or third party websites
• Through 3rd Parties & publicly available sources. Participation t/a Live Edge Wood may collect data indirectly from subscribed or publicly available sources such as directories, company websites and social media sites, such as LinkedIn
• Voluntarily completed customer surveys or feedback on any of Participation t/a Live Edge Wood message boards or via email
• By Reference or word of mouth. For example, you may be recommended by a friend. 
  
• In addition to information you may provide Participation t/a Live Edge Wood , we may also collect technical information from visitors to our website via cookies. We collect information about your computers IP address, browser type, date and time of your visit and your journey through the site. We only use this information for the purpose of improving our website and this information is never shared or sold to third parties.

04. How do we store the data and what are your rights?

All the personal data Participation t/a Live Edge Wood  collects is processed by our staff in the UK, however for the purposes of IT hosting and maintenance, some of this information may be located on servers within the European Union.

Participation t/a Live Edge Wood  will keep your personal data for future opportunities but will delete your data if you request us to do so.

Participation t/a Live Edge Wood  would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request Participation t/a Live Edge Wood for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that Participation t/a Live Edge Wood correct any information you believe is inaccurate. You also have the right to request Participation t/a Live Edge Wood to complete information you believe is incomplete
• The right to erasure: You have the right to request that Participation t/a Live Edge Wood erase your personal data, under certain conditions
• The right to restrict processing: You have the right to request that Participation t/a Live Edge Wood restrict the processing of your personal data, under certain conditions
• The right to object to processing: You have the right to object to Participation t/a Live Edge Wood processing of your personal data, under certain conditions
• The right to data portability: You have the right to request that Participation t/a Live Edge Wood transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via simon@participation.co.uk

What are cookies?

• Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
  
• For further information, visit allaboutcookies.org.

How do we use cookies?

Participation t/a Live Edge Wood n uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website to help us make improvements to our web products and your online experience
  

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Participation t/a Live Edge Wood uses these cookies so that we recognise you on our website and remember your previously selected preferences.
• These could include what language you prefer and location you are in.
• A mix of first-party and third-party cookies are used.

How to manage cookies

• You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Participation t/a Live Edge Wood website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Participation t/a Live Edge Wood keeps its privacy policy under regular review and places any updates on this web page.

This privacy policy was last updated on 03 May 2024.

How to contact us

If you have any questions about Participation t/a Live Edge Wood ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: simon@participation.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Participation t/a Live Edge Wood has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Website: ico.org.uk